testimonials

The Mutual Insurance Company of British Columbia has had a longstanding relationship with Randy Knight and Steve Easton, and has been very pleased with the service provided by their firm.
When an insurance company hires the services of an independent adjusting firm, it is critical that the personnel are knowledgeable in every facet of the industry. They must portray a professional image, possess excellent common sense and maintain high ethical standards. The Mutual Fire Insurance Company of British Columbia is confident that, when we submit a claim to Knight Easton & Associates, our policyholders are being taken care of by one of the best insurance adjusting firms in the industry today.

When a claim arises, an insurance company wants to take care of that policyholder promptly, fairly, and with integrity. That is the reason we have called on Knight Easton & Associates in the past, why we use them now, and why we will continue our lasting relationship with them for years to come.

Darin Lord Nessel
Chief Executive Officer
The Mutual Insurance Company of British Columbia

 

Our company's ski resort operations present numerous risk management challenges. We recognize the need to provide compassionate response to our guests while still protecting ourselves from unfair claims. We believe creating "heroic recoveries" for our customers who experience problems at our resort. After some searching for an adjusting organization that shared our philosophy toward claims management, we were pleased to meet the team at Knight Easton & Associates.

We have been very pleased with Knight Easton & Associate's thorough management of our claims. They recognize that our claimants are also our customers and, as such, they should be treated in a respectful manner. This approach has yielded great results for us in both customer-satisfaction and claims-cost levels. We offer our recommendation of Knight Easton & Associates for claims management services.

Jay Hayashi
General Manager